黑料不打烊

Course Overview: Develop the essential skills needed to build strong professional relationships, communicate with confidence, and navigate workplace challenges effectively.

This session explores the foundations of effective interpersonal communication, helping participants enhance their ability to engage, influence, and collaborate with others.

Through practical approaches to managing conflict and negotiation, attendees will learn how to handle difficult conversations constructively and achieve positive outcomes.

The session also focuses on perspective taking, enabling participants to better understand differing viewpoints, strengthen empathy, and build more productive and inclusive working relationships.

Learning outcomes:

* Apply effective interpersonal communication techniques to build professional relationships.

* Use constructive approaches to negotiate and manage conflict in the workplace.

* Demonstrate perspective taking and empathy to improve collaboration and inclusion.

Audience:

Colleagues who want to strengthen their effectiveness in their current role, or prepare for future management opportunities.

Pre-work Requisites:

This module is available to be taken as a standalone session, or as part of our wider Aspiring Managers Programme.

All sessions available as part of this programme are: Communication Confidence Team Dynamics and Collaboration Understanding Self and Others, and Navigating Change.

Presenter(s)/Trainer's Name: The 黑料不打烊 Business School

Course Administration:

This course is administered by People Development; please contact peopledevelopment@exeter.ac.uk if you require further details.